This text has been prepared based on the Personal Data Protection Law of the Republic of Türkiye. It contains information on how your personal data will be stored by us.
INFORMATION
TEXT ON THE PROCESSING OF PERSONAL DATA
Dr. Celal Alioğlu practice (hereinafter
referred to as "DOCTOR") attaches importance to the security of your
personal data and is very sensitive to ensuring that all kinds of personal data
belonging to you are processed and preserved in the best possible way and with
care. With this awareness, your personal data is processed within the framework
specified below, as the Data Controller, within the scope of the Personal Data
Protection Law No. 6698 (hereinafter referred to as the "Law" for
short) and the relevant legislation.
Collection, Processing and Processing
Purposes of Personal Data
In order to provide you with high standards of
service, we obtain your personal data verbally, in writing, visually or
electronically, through the Call Center, internet, mobile applications,
physical locations and similar channels, depending on the nature of the service
provided.
In this context, the main general and special
personal data, especially the personal health data required for the execution
of all medical diagnosis, examination, treatment and care services and obtained
for this purpose, are listed below;
- Your identity data such as your name, surname, TR ID number,
passport number or temporary TR ID number if you are not a Turkish
citizen, place and date of birth, marital status, gender information, and
a photocopy of the TR ID Card or Driving License you have submitted,
- Your contact data such as your address, telephone number, e-mail
address,
- Your financial data such as your bank account number, IBAN number,
- Your health data obtained during the execution of medical
diagnosis, treatment and care services, such as your laboratory and
imaging results, test results, examination data, prescription information,
which you submit for tracking in your file,
- Your answers and comments that you share for the purpose of
evaluating our services,
- Your closed-circuit camera system image and audio recording taken
during your visit to our practice,
- Your voice call records kept if you contact our Call Center,
- Navigational information, IP address, browser information, and
medical documents, surveys, form information and location data you submit
with your own consent, obtained during the use of our website and mobile
application.
Your personal data listed above and your
special personal data may be processed for the following purposes:
- Protection of public health, preventive medicine, medical
diagnosis, treatment and care services,
- Sharing the requested information with the Ministry of Health and
other public institutions and organizations in accordance with the
relevant legislation,
- Fulfilling legal and regulatory requirements,
- Informing you about your appointment through our Call Center and
Digital Channels,
- Confirmation of your identity by Patient Services, Our Health
Professionals and Call Center departments,
- Planning and managing the internal functioning of the practice,
- Conducting analysis for the purpose of improving health services,
- Monitoring and preventing abuse and unauthorized transactions,
- Carrying out risk management and quality improvement activities,
- Invoicing for our services,
- Answering your questions and complaints about our health services,
- Taking all necessary technical and administrative measures within
the scope of data security,
- Participating in campaigns and providing campaign information,
designing and delivering special contents and tangible and intangible
benefits on web and mobile channels,
- Measuring, increasing and researching patient satisfaction,
- Education and training activities can be carried out by the
educational institutions with which the institution cooperates.
Your “Personal and Special Data” mentioned
above is Dr. It can be preserved in physical and electronic archives by Celal
Alioğlu and external service providers with great care and compliance with the
legislative provisions.
Transfer of Personal Data
Your personal data, Health Services Basic Law
No. 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of
Health and its Subsidiaries, Personal Data Protection Law No. 6698, Private
Hospitals Regulation, Regulation on the Processing of Personal Health Data and
Protection of Privacy and Ministry of Health regulations and other Within the
framework of the legislative provisions and for the purposes explained above;
- Ministry of Health and sub-units affiliated with the ministry,
- General Directorate of Security and other law enforcement
agencies,
- Turkish Statistical Institute,
- judicial authorities,
- Your legal representatives that you have authorized,
- Third parties from whom we receive consultancy, including the
lawyers, tax consultants and auditors we work with,
- Regulatory and supervisory institutions and official authorities,
- Our archive service providers and business partners whose services
we benefit from
It can be shared
with.
Method and Legal Reason for Collecting
Personal Data
Your personal data is collected in all kinds
of verbal, written, visual or electronic media for the purposes stated above
and for the execution of all kinds of work within the scope of DOKTOR's field
of activity within the legal framework and in this context for DOKTOR to fully
and properly fulfill its contractual and legal obligations. and is processed.
The legal reasons for collecting your data from these persons are the following
laws and regulations:
- Personal Data Protection Law No. 6698
- Regulation on Processing of Personal Health Data and Protection of
Privacy
- Ministry of Health regulations and other legislative provisions
In addition, as stated in the 3rd paragraph of
Article 6 of the Law, personal data regarding health can only be used for the
purposes of protecting public health, preventive medicine, medical diagnosis,
treatment and care services, planning and management of health services and
their financing. It may be processed by individuals or authorized institutions
and organizations without the explicit consent of the person concerned.
Your Rights Regarding the Protection of
Personal Data
In accordance with the law and relevant
legislation;
- Learning whether personal data is processed or not,
- Requesting information if personal data has been processed,
- Accessing and requesting personal health data,
- Learning the purpose of processing personal data and whether they
are used for their intended purpose,
- Knowing the third parties to whom personal data is transferred at
home or abroad,
- Requesting correction of personal data if it is incomplete or
incorrectly processed,
- Requesting the deletion or destruction of personal data,
- In case personal data has been processed incompletely or
incorrectly, to request the correction of personal data and/or the
deletion or destruction of personal data to be notified to third parties
to whom personal data has been transferred,
- Objecting to the emergence of a result that is unfavorable to the
individual by analyzing the processed data exclusively through automatic
systems,
- In case of damage due to personal data being processed unlawfully,
you have the right to request compensation for the damage.
Data Security and Right of Application
Your personal data is meticulously protected
within technical and administrative means, and the necessary security measures
are provided at a level appropriate to possible risks, taking into account
technological possibilities.
For your requests within the scope of the law,
you can download the Application Form
in accordance with the Personal Data Protection Law by
clicking HERE and filling
out the form;
- You can personally deliver it to Suadiye Mahallesi, Bağdat
Caddesi, No: 411/8, 34740, Kadıköy/İstanbul,
- You can send it through a notary,
- celal.alioglu@hs01.kep.tr You can send it
to the address with a secure electronic or mobile signature, via your
registered e-mail address or your e-mail address registered in our system
(upon confirmation).